Every plan starts as a paid 30-day pilot on your production site. Prices in EUR, excluding VAT. Annual is about 20 % less and is what the pilot fee is credited toward.
One product, a help centre, a pricing page.
€249 / month
Answers from your docs and recommends the right plan. Signed-in users can ask it to look things up in their account.
The full product for most teams.
€599 / month
Everything in Starter, plus real actions: reschedule, update, upgrade. Every change shows a confirmation card before it happens.
Several products or a large user base.
€1,299 / month
Everything in Growth, plus cancellations and refunds behind a double confirmation, ten sites, and the option to run on your own AI provider account.
€599 for 30 days on your production site, credited in full toward the first annual contract. Three success criteria, agreed on the first call, read off your own dashboard on the last.
| What you get | Starter | Growth | Scale |
|---|---|---|---|
| Conversations a month | 2,000 | 6,000 | 15,000 |
| Extra conversations | €0.15 each | €0.12 each | €0.10 each |
| Sites | 1 | 3 | 10 |
| Connected actions | up to 10 | up to 50 | up to 200 |
| Answers from your docs, recommendations from your catalog | |||
| Lookups for signed-in users | |||
| Changes, with a confirmation card | No | ||
| Cancellations and refunds, double confirmed | No | No | |
| Your own AI provider account | No | No | |
| Hand-off to a person, audit trail, holdout attribution |
No. Every customer starts with a paid 30-day pilot on their production site, with success criteria agreed on the first call. The fee is credited in full toward the first annual contract. It keeps the pilot serious on both sides and gives you a clean way out if the numbers are not there.
About ten minutes for answers and recommendations: one script tag. Actions need a short signing step on your server so we know who is signed in. There are guides for Next.js, Rails, Laravel, Django and plain HTML, each one complete.
No. Every action from your API starts switched off. You enable them one by one, and every change your users ask for shows a confirmation card before it happens. Cancellations and refunds are off until you turn them on.
It says so and offers a person. The full transcript goes to your team by webhook or email. Unanswered questions are grouped on your dashboard so you know what to write next.
It is encrypted at rest, redacted of personal data before storage, deleted after 90 days by default or sooner if you ask, and never used to train models. Where it is hosted and every provider that touches it are on the security page. A data processing agreement and the sub-processor list come with every pilot.
A session in which a visitor sent at least one message. Opening the widget without asking anything is not a conversation. Sessions close after 30 minutes idle.
At 80 % of your monthly conversations we tell you on the dashboard and by email. At 100 %, conversations continue and extra ones are invoiced at the plan's rate on the next invoice. Never a silent drop in quality.
Both are real prices, not a coupon. Annual is about 20 % less and is what the pilot fee is credited toward. Upgrading takes effect at once with the difference invoiced pro rata; downgrading takes effect at the end of the period you paid for.
Prices exclude VAT. Romanian VAT applies to Romanian companies; EU businesses with a valid VAT id are invoiced under reverse charge; no VAT outside the EU.
Monthly plans cancel at the end of the current period. Everything keeps working until then. Your data is deleted on request, and the audit trail is exported to you first if you want it.
One call to agree the criteria, an afternoon to set up, a month on your real site with the numbers on your dashboard. The fee is credited toward your annual contract.